General
Check the availability of gateways and SIM cards for new installation
You are about to set up a new installation, but wondering how to check the availability of your gateway and SIM card? Don't worry; we've prepared a guide to help you navigate through these crucial steps. || User access: All roles Checking Gateway Availability 1. Gateway Associated with an Asset: Go to the Assets menu and search with the gateway's IMEI. If an asset is associated with the gateway, your gateway is not available for a new installation. If the gatFew readersOperations in Fleeti: Enhancing Asset Management and Efficiency
Operations within Fleeti play a crucial role in streamlining the management of assets, ensuring effective configurations, and enhancing overall efficiency in the field. Currently, we have one type of operation implemented - the Installation. This article will introduce operations, emphasizing their significance and hinting at the upcoming operations - Gateway Replacement and Gateway Uninstallation. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerFew readers
Installations
Configure installation: SIM Card
Configuring the SIM card is the crucial first step when setting up an installation in Fleeti Admin. The main objective is to obtain the phone number that will be linked to the gateway. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin ||| Ensure that the configured phone number is not linked to any other non-deleted operation or non-deleted gateway on theSome readersConfigure installation: The Accessories
Configuring accessories is a crucial step in the installation configuration process in Fleeti Admin. A precise configuration of these accessories is essential for the proper functioning of the system. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin The methods to configure accessories are the same: Click on the configuration icon in the installation list.Few readersCheck the configuration of an installation
Verifying the configuration of an installation in Fleeti Admin is a crucial step to ensure the proper functioning of the system. It ensures that each element of the installation is correctly configured before finalizing the process. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin Accessing Configuration Verification To access configuration verification, follFew readersFinding an Installation in Fleeti Admin
Finding an installation in Fleeti Admin is essential for effectively managing the equipment integrated into your assets. This article guides you through the steps to search for an installation using Fleeti Admin's features. || User access: All roles Accessing Installations To begin, go to the "Operations" tab in Fleeti Admin's main menu. In this tab, you can choose either "All" to search across all installations or select a tab based on the specific status of the installation you know.Few readersConfigure installation: The gateway
Configuring the gateway is a pivotal step in the installation configuration process in Fleeti Admin. It is the focal point where the gateway is set up to function efficiently within the system. || Accès utilisateur: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin ||| An old gateway can be used on a new installation. Ensure that the gateway is not linked to any other undFew readersCreate an installation
Creating an installation in Fleeti Admin is a crucial step to effectively integrate and configure equipment onto an asset. This article guides you through the process of creating an installation using Fleeti Admin's features. || Accès utilisateur: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin Required Elements When creating an installation, several elements are necessary:Few readersValidate an installation
The validation of an installation represents the final crucial step in the installation process. This is the moment when we confirm that the installation proceeded as planned and the equipment is ready to be operational. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator. | This functionality is accessible when the installation status is "Done". Installation Validation When you click on the validation buttonFew readersReport an installation
Once the installation is verified, a report can be added. To do this, go to the installation view and click on the "Add Report" button. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin Report Form The report form includes the following fields: Installation Date: Date on which the installation was actually performed. Comments Odometer: Equipment's odometer readingFew readersInstallation view
The installation view in Fleeti Admin is a crucial interface that allows you to visualize and manage essential installation details. It provides a detailed overview of the installation's status, country, associated customer, relevant asset, Fleeti Tracking panel used, and information regarding the gateway and accessories. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, **FleetiTechnicianAFew readersStart an installation
Starting an installation in Fleeti Admin is a crucial step reserved for users with the role of a technician. This action is only possible for installations that are already configured. This article guides you through the process of starting an installation using the features of Fleeti Admin. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin Options to Start anFew readersVerify an installation
Verification of an installation is a crucial step that occurs after the installation has started. It allows the technician to ensure that the installation process proceeded smoothly and the equipment is functioning as expected. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin | The first verification of an installation is possible if the installation's status is In Progress. || Only a usFew readersComplete the configuration of an installation
The final crucial step in configuring an installation in Fleeti Admin is the completion. Once you have verified the configuration and the verification result is positive, you can proceed to finalize the installation. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin Accessing the Completion Access to the finalization is done from the configuration window, afteFew readersDelete an installation
The ability to delete an installation in Fleeti Admin is a crucial aspect of operation management. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin ||| Installations with the status "Verified," "Done," or "Closed" are not eligible for deletion. This ensures that data related to completed or verified operations remains intact and is preserved for future reference.Few readersWorking with Installations in Fleeti: Asset Integration
Installations in Fleeti are pivotal processes that mark the entry point of an asset into the system. This article outlines the significance of installations, their implications, and the step-by-step process they entail. ||User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin What is an InstaFew readersUpdate an installation
The ability to update an installation in Fleeti Admin is crucial to maintain current and accurate data regarding equipment and assets. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin ||| However, it's important to note that certain installations cannot be updated in all states. The statuses "Verified," "Done," and "Closed" do not allow for updates. ModifiablFew readers
Replacements
Configure replacement: The gateway
The gateway configuration is a crucial step in the process of configuring a replacement in Fleeti Admin. || User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin ||| An old gateway can be used for a replacement. Make sure the gateway is not linked to any other non-deleted operation or any non-deleted asset. It is possible to configure a replacement when the status iFew readersReplacement view
Replacement View in Fleeti Admin The replacement view in Fleeti Admin is a crucial interface that allows visualizing and managing essential details of a replacement. || User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin Header Section In this section, you can find crucial information regarding the replacement: Status: The current state of the replacemeFew readersUpdate a replacement
The ability to update a replacement in Fleeti Admin is essential for maintaining current and accurate data regarding equipment and assets. || User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin ||| However, it is important to note that some replacements cannot be updated in all states. The "Verified", "Completed", and "Closed" states do not allow updates. How to UFew readersStart a replacement
|| User Access: - FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin How to start a replacement Access the replacement start view Method 1: start from replacement view: Go to the replacement view you want to start. In this view, you'll find a "Start" button. Click on this button to initiate the starting process. Method 2: Start from operation list: Go to the liFew readersValidate a replacement
The validation of a replacement represents the final crucial step in the replacement process. This is the moment when we confirm that the replacement proceeded as planned and the equipment is ready. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator. | This functionality is accessible when the replacement status is "Done". Replacement Validation When you click on the validation button, a confirmation modal wFew readersCreate a replacement
Creating a Replacement in Fleeti Admin Creating a replacement in Fleeti Admin is a crucial step to replace the gateway of an asset. This article guides you through the process of creating a replacement using Fleeti Admin's features. || User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin How to Create a Replacement Go to the "Operations" view Click onFew readersFinding a replacement in Fleeti Admin
This article guides you through the steps to search for a replacement using Fleeti Admin's features. || User Access: All roles How to Search for a Replacement Go to the "Operations" view Using Filters Fleeti Admin offers several filters to help you refine your search and find the specific replacements you need. Here are the available filters: Search: You can search for a replacement by using the gateway name, gateway model, gateway IMEI, or phone number. **StaFew readersDelete a replacement
The ability to delete a replacement in Fleeti Admin is an important aspect of operation management. || User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin ||| Replacements with the status "Verified", "Completed", or "Closed" are not eligible for deletion. This ensures that data related to finalized or verified operations remains intact and is retained for future refereFew readersReport a replacement
Once the replacement is verified, a report can be added. To do this, go to the replacement view and click on the "Add Report" button. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin Report Form The report form includes the following fields: Date: Date on which the replacement was actually performed. Your repoprt Odometer: Equipment's odometer reading at the time of rFew readersConfigure replacement: SIM Card
Configuring the SIM card is a crucial step when setting up a replacement in Fleeti Admin. The main objective is to obtain the phone number that will be linked to the gateway. || User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin It is possible to configure a replacement when the status is pending or configuring. How to configure a rreplacement **Access thFew readersCheck the configuration of a replacement
Verifying the configuration of a replacement in Fleeti Admin is a crucial step to ensure the proper functioning of the system. It ensures that each element of the replacement is correctly configured before finalizing the process. || User access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin Accessing Configuration Verification To access configuration verification, followFew readers
Uninstallations
Report an uninstallation
Once the uninstallation has started, a report can be added. To do this, go to the uninstallation view and click on the "Add Report" button. || User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin Report Form The report form includes the following fields: Operation Date: Date when the uninstallation was actually performed. Operation Time: Time when the uninstallation was actually pFew readersUnistallation view
The uninstallation operation view in Fleeti Admin is a crucial interface that allows for visualizing and managing the essential details of an uninstallation operation. || User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin Header Section In this section, you can find crucial information regarding the uninstallation: Status: The current status of the uninstallFew readersDelete an uninstallation
The ability to delete an uninstallation in Fleeti Admin is an important aspect of operation management. || User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin ||| Uninstallations with "Completed" or "Closed" status are not eligible for deletion. Options for Deleting an Uninstallation Fleeti Admin offers two methods for deleting an uninstallation: **Delete fromFew readersFinding an uninstallation in Fleeti Admin
This article guides you through the steps to search for an uninstallation using Fleeti Admin features. || User Access: All roles How to Search for an Uninstallation Go to the "Operations" view Using Filters Fleeti Admin offers several filters to help you refine your search and find specific uninstallations you need. Here are the available filters: Search: You can search for an uninstallation using the gateway name, gateway model, gateway IMEI, or phone number.Few readersValidate an uninstallation
|| User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator. Accessing Validation To validate an uninstallation, go to the uninstallation view and click on the "Validate" button. | This feature is accessible when the uninstallation status is "Completed". Uninstallation Validation When you click on the validation button, a confirmation modal window appears. You have the option to add a comment. Validation ImpaFew readersCreate an uninstallation
|| User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin Required Elements Country: The country where the uninstallation is being performed. Panel: This is the Fleeti Tracking admin panel Plan Options: Default or Premium. Client: The client concerned with the uninstallation. Asset: The asset for which you want to uninstallFew readersStart an uninstallation
|| User Access: - FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin How to Start an Uninstallation Accessing the Uninstallation Start View Method 1: Start from the Uninstallation View: Go to the uninstallation view you want to start. In this view, you will find a "Start" button. Click on this button to initiate the process. __Method 2: Start from the OFew readersUpdate an uninstallation
|| User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin ||| It is important to note that an uninstallation cannot be updated in all states. The "Closed" state does not allow updates. How to Update an Uninstallation? Here are the steps to update an uninstallation in Fleeti Admin: Access the Uninstallation View: First, navigate to the view of the uninstallatioFew readers