Articles on: Operations

Configure replacement: SIM Card

Configuring the SIM card is a crucial step when setting up a replacement in Fleeti Admin. The main objective is to obtain the phone number that will be linked to the gateway.

User Access: FleetiSuperAdmin, FleetiAdmin, FleetiCustomerService, FleetiCustomerServiceAdmin, FleetiOperator, FleetiTechnician, FleetiTechnicianAdmin

It is possible to configure a replacement when the status is pending or configuring.

How to configure a rreplacement

Access the configuration view

Method 1: Configuration from the operations list:

Search for the replacement in the list and click on the configuration button with the settings icon.

Method 2: Configuration from the replacement view:

Go to the replacement view and click on the "Configure" button.

SIM Card Type

Choose the type of SIM card:

International (default selected)

APN: Mandatory (recommended to fill with "bicsapn").
ICCID: Enter the last 7 digits of the ICCID, this is mandatory.

Local

APN: Mandatory.
Phone Number: Mandatory.

Make sure to use the country code without special characters, for example 00221 instead of +221.

Others

Select Operator: Could be Carburn or Matooma.
APN: Mandatory.
Phone Number: Mandatory.

Please use the country code without special characters, for example 00221 instead of +221.

Once the necessary information is filled, validate the form. The SIM card is considered configured. The replacement is then ready to configure the gateway.

You can always go back as long as the configuration is not completed. However, if you reconfigure the SIM card, the entire configuration (gateway and accessories) will need to be redone.

At the moment it is not possible to use the same SIM card as part of a replacement.

Updated on: 25/03/2024

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